Handling Client Calls As An Introvert
Are you ready to take client calls, even as an introvert? I am an INFP. I’ve taken many tests, but I always go back to those four letters (have you taken the Myers-Briggs test?) I love my introversion, and I have learned to live with it. Today’s podcast will teach you that you can survive client calls as an introvert.
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In today’s episode, we’ll be chatting about handling client calls as an introvert.
You Don’t Need To Be Extroverted To Make Sales
There is a silent power in introversion that we should embrace. I’ve used my introversion to my advantage in tons of social situations. I was a tour guide in college, and I was able to thrive even though I was an introvert. As an introvert, you are a calm presence in any room. Your powers are the art of understanding and empathy for others. Use that in your freelance relationships.
Related Listening: Tips For Introverted And Extroverted Freelancers
Everyone Is Awkward On The Phone
Being on the phone in a sales situation isn’t easy. Everyone is a little awkward on the first call. Extroverts are just able to hide it better. It’s okay if you feel uncomfortable, know that your potential client/client likely feels the same way.
Tips For Handling Client Calls As An Introvert
Try to resolve things via email before a call.
Don’t think of a call as an interview.
Do your research before you hop on a call.
Create a before call ritual.
Take copious notes during your call.
Don’t settle on a rate on the phone if their needs blindside you.
Don’t be afraid to walk away.
Always follow up after the conversation if it goes well.
Hop on as many calls as you can (it gets better with time!)
Related Reading: My Foolproof Strategy For Taking Calls With Clients As An Introvert